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Listed twenty hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
20h ago
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed nineteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
19h ago
Listed nineteen hours ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
19h ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed twenty five days ago

Customer Service Supervisor, Supply Chain

at Dexcom

This is a Full time job

Mount Wellington, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A front row seat to life changing CGM technology.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs
As an Supervisor Commercial Operations, you'll be at the helm of our supply chain operations driving excellence and ensuring seamless execution.
25d ago
Listed nineteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
19d ago
Listed twenty days ago

Customer Succcess Consultant

at Preston & Blythe

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Cutting-edge tech startup set to disrupt the staffing industry
  • New Zealand-owned business committed to excellence and innovation
  • Health and wellness benefits
Our client is at the forefront of innovation, join this pioneering tech startup poised to revolutionise the staffing industry!
20d ago
Listed twenty eight days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
28d ago
Listed twenty six days ago

Contact Centre Supervisor (New Zealand)

at National Storage

This is a Full time job

Auckland CBD, Auckland
$75k - $80k exclusive of kiwi saver
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Business Critical Role
  • Work For an ASX Listed Company
  • Strong Business Growth Agenda and Trajectory
Business Critical Role Work For an ASX Listed Company Strong Business Growth Agenda and Trajectory   Join our dynamic team and help our valued cust...
26d ago
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