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Find call centre & customer service jobs such as call centre, supervisors/team leaders and management positions. Search for inbound and outbound sales employment.
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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed four days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed eight hours ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
8h ago
Be an early applicant
Listed four days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
4d ago
Listed twelve hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
12h ago
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed three days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
3d ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed seventeen days ago

Customer Care/Warehouse Team Leader

at Ossur New Zealand

This is a Full time job

Hobsonville, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead our recently established customer care/warehouse facility!
  • Improve people’s mobility so they can ‘live a life without limitations’
  • Highly successful winning region
We are looking for an experienced Customer Care Team Leader to support and guide our recently established Customer Care/Warehouse Facility. Apply Now!
17d ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed eighteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
18d ago
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