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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed six hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
6h ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed eighteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
18d ago
Listed seventeen days ago

Customer Service Lead

at Thankyou Payroll

This is a Full time job

Wellington Central, Wellington
$83,000 – $97,000 per year
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Warm and Respectful Company Culture
  • Take Ownership of the Customer Service
  • Extensive Package of Employee Wellbeing Benefits
We're focused on making good things happen. You'll help us deliver an exception customer experience by bringing a fresh perspective to our services.
17d ago
Listed six hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
6h ago
Listed three days ago

Ticketing and Event Coordinator

at Hastings District Council

This is a Full time job

Hastings Central, Hawkes Bay
subClassification: Event ManagementEvent Management
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Integral role in delivering top-quality events.
  • Work with a collaborative team, with the chance to learn from experienced peers.
  • Leverage your arts/events management expertise.
Be part of delivering excellent performing arts experiences to Hastings as Toitoi's new Ticketing and Event Coordinator.
3d ago
Listed three days ago

Event Coordinator - Toitoi Hawke's Bay Arts & Events Centre

at Hastings District Council

This is a Contract/Temp job

Hastings Central, Hawkes Bay
subClassification: Event ManagementEvent Management
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Gain Meetings, Incentives, Conferences and Exhibitions industry experience.
  • Get involved in Toitoi's wide variety of programmes and events.
  • Join a highly successful and fun team.
Join Toitoi Hawke's Bay as an Event Coordinator and help us create unforgettable arts and culture experiences!
3d ago
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