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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed eight hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
8h ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed eighteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
18d ago
Listed twenty one days ago

Sport NZ Graduate Programme - 2025

at Sport NZ Group

This is a Full time job

Wellington Central, Wellington
Great benefits and relocation support!
subClassification: OtherOther
classification: Sport & Recreation(Sport & Recreation)
  • Unique opportunity to develop areas for personal and professional growth
  • Work alongside sector leaders and contribute to a diverse range of projects
  • Flexible working, unique sector, work on what excites you!
Are you passionate about getting Every Body Active? Do you want a fulfilling career in the Sport and Rec sector? Apply to our graduate programme now!
21d ago
Listed seventeen days ago

Customer Service Lead

at Thankyou Payroll

This is a Full time job

Wellington Central, Wellington
$83,000 – $97,000 per year
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Warm and Respectful Company Culture
  • Take Ownership of the Customer Service
  • Extensive Package of Employee Wellbeing Benefits
We're focused on making good things happen. You'll help us deliver an exception customer experience by bringing a fresh perspective to our services.
17d ago
Listed eight hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
8h ago
Listed three days ago

Group Fitness Team Leader

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland
Receive 5 weeks annual leave + 6.75 Super
subClassification: ManagementManagement
classification: Sport & Recreation(Sport & Recreation)
  • Bring your experience with group fitness programming
  • Work with a passionate team working on big things
  • Receive 5 weeks annual leave, with great benefits, 6.75 super
Play a pivotal role in developing and delivering high-quality group fitness and well-being opportunities, providing exciting offering for our users.
3d ago
Listed eleven days ago

Sports Coordinator - Part Time, Fixed Term to 29 September 2024

at Waikato Diocesan School for Girls

This is a Part time job

Hamilton Central, Waikato
$28 – $30 per hour
subClassification: OtherOther
classification: Sport & Recreation(Sport & Recreation)
  • Fixed Term, Part-time 20 hours per week
  • Proven experience in leading and managing sports activities
  • Culture underpinned by Christian faith
We are looking for someone who fits well within our team. Key attributes sought for this role include a passion for sport, fast paced role
11d ago
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